Question 1

How does the RFQ process work on ConVersibl?

Accepted Answer

Submit a Request for Quote (RFQ) by selecting a verified supplier and filling in your product specifications, quantity, timeline, and ESG requirements. Suppliers respond within 24–48 hours with a detailed quote. You can negotiate terms, award the contract, and track delivery through the platform.

Question 2

What payment methods are accepted and how does escrow work?

Accepted Answer

ConVersibl uses milestone-based escrow to protect both buyers and suppliers. Funds are held securely until delivery milestones are confirmed. We accept bank transfers, international wire transfers, and major card payments. Standard payment terms are net 30 for verified corporate buyers.

Question 3

How are supplier certifications verified on the platform?

Accepted Answer

All certifications (USDA Organic, Fair Trade, ISO 14001, etc.) are independently verified by ConVersibl's compliance team before a supplier is listed. Documents are cross-checked with issuing bodies. Silver, Gold, and Platinum tiers reflect the depth and breadth of verified certifications.

Question 4

What happens if there is a dispute with a supplier?

Accepted Answer

ConVersibl provides a structured dispute resolution process. Raise a non-conformance report within 14 days of delivery. Our mediation team reviews evidence from both parties and aims to resolve disputes within 11 business days. Escrow funds are held until resolution is confirmed.

Question 5

How can I use ConVersibl data for ESG and Scope 3 reporting?

Accepted Answer

ConVersibl provides verified ESG metrics aligned with GRI, CDP, and TCFD frameworks. All impact data (carbon offset, jobs created, waste diverted) is third-party verified. You can generate PDF impact reports directly from the ESG Impact Dashboard for use in annual sustainability reports and Scope 3 emissions disclosures.

Question 6

How do Ghanaian businesses join ConVersibl as a supplier?

Accepted Answer

Ghanaian businesses can apply through the Supplier Onboarding section. Applicants must provide business registration documents, sustainability certifications, and product specifications. The verification process takes 2–4 weeks. Approved suppliers are listed in the Verified Partner Directory and Bulk Procurement Hub.

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